Terms of service
Terms of Service — CandyLeeHair
Welcome to CandyLeeHair!
By accessing or purchasing from our website (www.candyleehair.com), you agree to comply with and be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and merchants. Please read them carefully before using our site or placing an order.
👑 1. Overview
This website is operated by CandyLeeHair, a luxury wig and beauty brand based in Montreal, Canada. Throughout the site, the terms “we,” “us,” and “our” refer to CandyLeeHair.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms — including any additional policies referenced here (such as our Refund, Shipping, and Privacy Policies).
💖 2. Online Store Terms
You must be at least 18 years old, or the age of majority in your province or state, to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the site.
💅 3. Products & Services
All products, pricing, and descriptions are subject to change at any time without notice.
We reserve the right to:
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Limit sales to any person, region, or jurisdiction.
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Discontinue or modify products without notice.
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Refuse service to anyone for any reason at any time.
We make every effort to display our products as accurately as possible. However, colors and textures may appear differently due to screen settings or lighting.
✨ 4. Custom Orders
All custom and made-to-order wigs are crafted based on your provided details. Once production begins, orders cannot be canceled, changed, or refunded. Please double-check all order information (size, color, texture, etc.) before submitting.
💎 5. Payments
We accept secure payments through Shopify Payments, PayPal, and other approved gateways.
By completing a transaction, you represent that:
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You are authorized to use the payment method provided.
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You agree to pay all charges in full, including shipping and applicable taxes.
📦 6. Shipping
Please review our full Shipping Policy for details.
CandyLeeHair is not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.
💋 7. Returns & Refunds
All sales are final unless otherwise stated.
Please refer to our Refund & Return Policy for specific terms on replacements, exchanges, or order issues.
🔐 8. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
⚖️ 9. Intellectual Property
All content on this site — including text, images, logos, graphics, and designs — is the property of CandyLeeHair and is protected by copyright law.
You may not copy, distribute, or use our content or product images without prior written consent.
💅 10. Third-Party Links
Certain content or services available through our site may include third-party links (such as payment processors or affiliate sites).
We are not responsible for examining or evaluating their content or accuracy and assume no liability for third-party materials.
💬 11. User Comments & Submissions
If you post comments, reviews, or creative ideas (collectively, “content”), you grant CandyLeeHair permission to use and share that content in marketing or promotional materials without compensation, while respecting your privacy.
⚙️ 12. Errors, Inaccuracies & Omissions
Occasionally, information on our site may contain typographical errors or inaccuracies. We reserve the right to correct errors, update information, or cancel orders if any detail is inaccurate at any time without prior notice.
📜 13. Governing Law
These Terms of Service and any separate agreements are governed by and interpreted under the laws of Canada and the Province of Quebec, without regard to conflict of law principles.
💌 14. Contact Information
Questions about the Terms of Service should be sent to:
📧 candyleehair@gmail.com
📍 Montreal, Canada
🌐 www.candyleehair.com
💎 Effective Date: October 7, 2025
By accessing our website or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service.